#eLearning: Blink.it

The cooperation between blink.it and L-One: PART I

Dana Bieck, Customer Success Manager at L-One Systems, and Michael Witzke, Managing Director of blink.it, outline the co-creation approach that the two companies take.

Connecting Teams, Setting Goals

Dana: What goals do you want to achieve with the support of L-One? Which ones have you achieved so far?

Michael: We are a software company. We create a digital product with developers in Germany. Of course, we want to maximize the benefit for our customers. To do that, we need to scale our development resources. Getting good developers at a reasonable price in Germany was very difficult for us in the past. We faced two challenges. One was availability: the people we needed were simply not on the market. The other was price:  the people available were outside our budget.

By working with L-One and their outstaffing model, we are able to find developers – in less time than here in Germany.

In one sentence: We have increased the development capacity of the core team in Germany through L-One.

The blink.it app on desktop, tablet and mobile shows new ways in further education and enables targeted and efficient training

Project, Challenges

Dana: What are the challenges in developing your software?

Michael: Technical or organisational?

Dana: Maybe a mixture of both? I think in this case it’s about organisational as well as technical issues.

Michael: Technical and organisational issues mix when, like us, you’ve been in the market for six years and you need to extend the existing software code. The challenges that come with that are of course independent of whether the developer comes from Damascus or Darmstadt. The crucial thing is to be able to think your way into existing infrastructure. This is the only way to make a productive contribution to the existing system.

As for the organizational challenge: If the developer works remotely, there must be a contact person on our side who can explain to them how certain things have been done so far: existing modules, extensions, integrations, …

A language or competence barrier can greatly hinder the development process. If the competence is not right, for example, because the developer does not have a good knowledge of the required stack, it is a big challenge.

If the developer does not speak English well enough, that is of course also a problem. This is where verbal communication gaps arise. Lack of language skills takes a back seat in technical conversations about code and algorithms. Nevertheless, this is not ideal. In any case, the basic requirement is technical brilliance.

English is not our mother tongue, of course. Nor is it that of the developers. That challenges us at times.

Michael takes Dana on a tour of the blink.it interface and its well thought-out functions.

Dana: Absolutely. Would you say then that language is more challenging than technology?

Michael: Technology is our biggest challenge in software development. Finding developers who can quickly learn the existing code, and build on that and develop and build new features. We have found a good partner in the development team at L-One.